In case we receive a cancellation notice and the order has not been shipped, we shall cancel the order and refund the entire amount. The refund process would take 10 to 30 days and would be reimbursed to your credit card. We will not be able to cancel orders that have already been shipped. The customer agrees not to dispute the decision made by Telefonika GH. Ltd and accepts the cancellation policies. For Bank Transfer order, if payment is not received in 3 days the order will be cancelled automatically.